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Introducing Convenience Fee Capabilities in D-Tools Payments

Written by D-Tools Team | Jan 9, 2025 6:13:51 PM

Allowing your customers to pay by credit card is major convenience for your clients, but it shouldn't be a major inconvenience to you that negatively affects your desired profit on a project. That's why the groundbreaking D-Tools Payments solution embedded in D-Tools Cloud has introduced its new Convenience Fee feature, which enables you to seamlessly charge your clients a 3% credit card processing fee with full transparency. 

The Convenience Fee feature within the award-winning D-Tools Payments solution empowers your business with a transparent and efficient way to manage credit card processing costs, while providing flexibility to your customers. The new Convenience Fee feature allows you to offer your customers the flexibility to pay via credit card while clearly disclosing any associated fees. This ensures transparency and gives your customers the freedom to choose their preferred payment method, and for integrators it helps preserve your profit margin. 

 Benefits for Your Customers 

  • Enhanced Payment Flexibility: Customers can choose to pay by credit card added convenience. 
  • Transparent Pricing: Clear disclosure of fees ensures customers understand the cost associated with their payment choice. 
  • Maintain Trust: By providing options, customers feel empowered to decide how they want to pay. 

Benefits for You 

  • Cost Recovery Made Easy: Offset the rising costs of credit card processing by charging a 3% convenience fee for transactions paid via credit card.
  • Preserve Margins: Reduce the financial impact of interchange rates and transactional fees, allowing you to focus resources on growing your business.
  • Flexible Payment Options: Offer your clients multiple payment methods, with a clear and upfront choice that suits their preferences. 

Why Enable Convenience Fees? 

  • Simplified Communication: Ensure clients understand the rationale for the fee—covering the additional costs of credit card processing. 
  • Compliance & Best Practices: D-Tools Payments ensures the convenience fee feature aligns with industry regulations and standards. 
  • Seamless Integration: Fully embedded within D-Tools Cloud for a frictionless workflow.

How It Works

  1. Turn on "Convenience Fees": Activate this feature directly in D-Tools Payments section of Settings in D-Tools Cloud. 
  2. Transparent Disclosure: Customers are informed of the 3% fee before finalizing their transaction.
  3. Alternative Options: Customers can avoid the fee by opting for standard payment methods such as ACH or check. 

Utilizing convenience fees as a part of your D-Tools Payments experience helps you manage operational costs while providing your customers with flexible payment choices. To learn more about D-Tools Payments and how you can start utilizing the feature in D-Tools Cloud, click here.

For frequently asked questions about D-Tools Payments and the new convenience fee feature, please click here.