Streamline IT management while designing high-tech solutions with D-Tools.
D-Tools software can enhance your IT/MSP operations, so you can save time and deliver standout customer service and solutions for your enterprise customers.
Explore How D-Tools Can Help Your Managed Services Business
Enterprise Customer Relationship Management (CRM)
Whether it is a large institutional client with remote employees or single-site corporate customer, tracking enterprise client interactions and key details enables MSPs to better understand customer needs, and use customer data to personalize their services and proposals. Track your customer pipeline, ensure proposals receive appropriate follow-up, quickly respond to questions, and promptly address requests to nurture relationships and convert leads into customers.
Time-Saving Proposals
Turbocharge proposal creation with templates and stunning multimedia for your corporate, healthcare, financial, and retail clients. Use D-Tools’ integrated product library with product information to save hours of research time and data entry for enterprise networking solution devices such as wireless access points, routers, cybersecurity firewalls and more. Create detailed and accurate proposals, generate payment terms on the spot, and close the deal immediately with e-signatures.
Online Collaboration/Ticket Management
Facilitate online collaboration across your sales and IT ticket service teams. Allow your teams to quickly access customer data, prepare proposals, and follow up with leads to win more bids. Provide consistent communication and leverage staff talents across all of your teams, then receive proposal notifications to keep the whole team updated.
Organized Documents
Keep your documents organized and easily accessible. A cohesive technology solution creates a more efficient IT team. View the latest updated versions of proposals, contracts, designs, service tickets and change orders in one place to help avoid miscommunication and errors.
Professional Design Tools
Use provided IT industry-specific shapes and in-app markup to save time creating professional, accurate drawings for your enterprise networking solutions that meet the needs of hybrid network modernization. These tools support precise IT system design and visual quoting, helping you create clean and visually appealing materials for placement of endpoints and network infrastructure managing secure local and wide area networks that you can proudly share with stakeholders.
Accurate Documentation
Access up-to-date, MSP-specific product information, including detailed specifications, through the Integrated Product Library. This product information allows for highly accurate documentation and budgeting for a consistent profit margin.
End-to-End Business Management
Utilize a single dedicated system to manage products, tools, and platforms. D-Tools acts as an end-to-end business management system, fully integrating your tools and platforms and giving you a unified view of your MSP business operations. This management system makes it easier to track installation progress, change orders, maintenance, service tickets and other services, maximizing your efficiency so you can better meet deadlines.
Streamlined Scheduling /Network Security
As new devices are added to a network, the number of vulnerabilities increases and efficiency is key to handling the inevitable escalation in service requests. Smoothly coordinate installations, IT tickets/service calls in a single management system to avoid scheduling conflicts and inefficient resource use.
Mobile Access
Enable your IT service technicians to access information remotely. Employees can add site notes and photos, track completed work, collect customer signatures, and view or update project details remotely. This mobile access keeps your entire team up-to-date and makes for more seamless operations.
Improved Sales & Active, Secure Monitoring
This IT management platform can help to increase your sales. Detailed customer data tracking allows you to better identify clients’ IT needs to sell service contracts, charge for proactive network monitoring services, quote accurate and appropriate prices, and cultivate recurring revenue streams. Use D-Tools to maintain solid internal processes that help maintain a strong security posture.
Enhanced Client Communication
Connect your entire team for enhanced client communication. From quickly responding to requests to identifying and addressing client needs, this enhanced, team-generated communication can boost customer satisfaction and help you sell IT service add-ons.
Manufacturer Warranty Tracking
Use SI’s custom date fields to easily track manufacturer warranty timetables on every product in an enterprise network solutions project. Save time on record keeping and enjoy more accurate, organized, and accessible warranty information so you can promptly and appropriately respond to any issues.
Enhanced Reporting and Analytics
Data aggregation and analysis provide insights into your MSP business performance, including identifying best-selling products and services or analyzing profit margins. You can also use this data to evaluate labor utilization, identify strengths and weaknesses among your team members, and improve your employee management for enhanced productivity and employee morale.
Integrate with Leading Accounting Systems
Accounting integration with applications like QuickBooks, Xero, and NetSuite helps eliminate double data entry to keep your books accurate. Integrated credit card and ACH processing streamlines the payment process and enhances the client experience.
Data Accessibility /Security
Avoid the data silos common with IT businesses when project and client data end up stored within different departments. Facilitate cross-company collaboration, ensuring team members can access the information they need when they need it for more efficient and accurate operations.
Enterprise Customer Relationship Management (CRM)
Whether it is a large institutional client with remote employees or single-site corporate customer, tracking enterprise client interactions and key details enables MSPs to better understand customer needs, and use customer data to personalize their services and proposals. Track your customer pipeline, ensure proposals receive appropriate follow-up, quickly respond to questions, and promptly address requests to nurture relationships and convert leads into customers.
Time-Saving Proposals
Turbocharge proposal creation with templates and stunning multimedia for your corporate, healthcare, financial, and retail clients. Use D-Tools’ integrated product library with product information to save hours of research time and data entry for enterprise networking solution devices such as wireless access points, routers, cybersecurity firewalls and more. Create detailed and accurate proposals, generate payment terms on the spot, and close the deal immediately with e-signatures.
Online Collaboration/Ticket Management
Facilitate online collaboration across your sales and IT ticket service teams. Allow your teams to quickly access customer data, prepare proposals, and follow up with leads to win more bids. Provide consistent communication and leverage staff talents across all of your teams, then receive proposal notifications to keep the whole team updated.
Organized Documents
Keep your documents organized and easily accessible. A cohesive technology solution creates a more efficient IT team. View the latest updated versions of proposals, contracts, designs, service tickets and change orders in one place to help avoid miscommunication and errors.
Professional Design Tools
Use provided IT industry-specific shapes and in-app markup to save time creating professional, accurate drawings for your enterprise networking solutions that meet the needs of hybrid network modernization. These tools support precise IT system design and visual quoting, helping you create clean and visually appealing materials for placement of endpoints and network infrastructure managing secure local and wide area networks that you can proudly share with stakeholders.
Accurate Documentation
Access up-to-date, MSP-specific product information, including detailed specifications, through the Integrated Product Library. This product information allows for highly accurate documentation and budgeting for a consistent profit margin.
End-to-End Business Management
Utilize a single dedicated system to manage products, tools, and platforms. D-Tools acts as an end-to-end business management system, fully integrating your tools and platforms and giving you a unified view of your MSP business operations. This management system makes it easier to track installation progress, change orders, maintenance, service tickets and other services, maximizing your efficiency so you can better meet deadlines.
Streamlined Scheduling /Network Security
As new devices are added to a network, the number of vulnerabilities increases and efficiency is key to handling the inevitable escalation in service requests. Smoothly coordinate installations, IT tickets/service calls in a single management system to avoid scheduling conflicts and inefficient resource use.
Mobile Access
Enable your IT service technicians to access information remotely. Employees can add site notes and photos, track completed work, collect customer signatures, and view or update project details remotely. This mobile access keeps your entire team up-to-date and makes for more seamless operations.
Improved Sales & Active, Secure Monitoring
This IT management platform can help to increase your sales. Detailed customer data tracking allows you to better identify clients’ IT needs to sell service contracts, charge for proactive network monitoring services, quote accurate and appropriate prices, and cultivate recurring revenue streams. Use D-Tools to maintain solid internal processes that help maintain a strong security posture.
Enhanced Client Communication
Connect your entire team for enhanced client communication. From quickly responding to requests to identifying and addressing client needs, this enhanced, team-generated communication can boost customer satisfaction and help you sell IT service add-ons.
Manufacturer Warranty Tracking
Use SI’s custom date fields to easily track manufacturer warranty timetables on every product in an enterprise network solutions project. Save time on record keeping and enjoy more accurate, organized, and accessible warranty information so you can promptly and appropriately respond to any issues.
Enhanced Reporting and Analytics
Data aggregation and analysis provide insights into your MSP business performance, including identifying best-selling products and services or analyzing profit margins. You can also use this data to evaluate labor utilization, identify strengths and weaknesses among your team members, and improve your employee management for enhanced productivity and employee morale.
Integrate with Leading Accounting Systems
Accounting integration with applications like QuickBooks, Xero, and NetSuite helps eliminate double data entry to keep your books accurate. Integrated credit card and ACH processing streamlines the payment process and enhances the client experience.
Data Accessibility /Security
Avoid the data silos common with IT businesses when project and client data end up stored within different departments. Facilitate cross-company collaboration, ensuring team members can access the information they need when they need it for more efficient and accurate operations.
USE CASES
Utilize D-Tools for all of your IT/MSP projects
-Educational Institutions
-Healthcare Facilities
-Retail
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7,000.00Trusted by over 7,000 companies.
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100.00Across 100 Countries
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800,000.00Generating 800,000 proposals annually
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