D-Tools Cloud Help
From in-app chat to dedicated phone support, we’ve got you.
D-Tools Cloud is the best software I've used in 20 years when it comes to quotes and efficiency. D-Tools Cloud's support center only add to my positive experience with platform. Lets get started!
Avery Rogers Up2 Code Systems LLC
Everyone here at D-Tools is committed to helping you succeed. Our in-app help and dedicated support team are here to support you every step of the way – with real time chat, helpful Knowledge Base articles, and a growing video library to help you make the most of every opportunity.
Got a quick question or need some help with a particular feature or activity? Use the chat window in the lower right of the app and someone will get back to you with an answer. We’ll also let you know about cool features and tips and tricks as you work.
Learn how to unleash the power of D-Tools Cloud and become an expert through helpful articles available in D-Tools Cloud’s Knowledge Base. As more capabilities come online we will let you know how to leverage the latest features and take your learning to the next level with tutorials and an ever-growing video library.
Optional Support and Training Packages
D-Tools Cloud Gold Support
per month
We've got you covered! D-Tools Cloud Gold Support gets you access to weekly trainings, priority support, and time every month with a personal Customer Success Manager.
- Priority Live Chat
- Help Library Resources
- Screen-share Troubleshooting
- A Customer Success Manager (CSM) assigned to your account
Cloud Accelerator
one-time payment
Includes 5 hours of personalized training to help you master the basics quickly.
- Catalog development (accessories & package consulting)
- Proposal customization
Cloud Success
one-time payment
Our D-Tools Cloud Success package provides you with a total of 15 hours of personal consultation, implementation and training, to help you realize the maximum benefit from D-Tools Cloud.
- Catalog development
- Proposal customization
- 6 hours personal training (webinar series)
- 6 hours CSM training
- 3 hours projet management training