D-Tools Cloud Help
From in-app chat to dedicated phone support, we’ve got you.
![help_cloud](https://www.d-tools.com/hs-fs/hubfs/help_cloud.png?width=950&height=578&name=help_cloud.png)
Optional Support and Training Packages
We've got you covered! D-Tools Cloud Gold Support gets you access to weekly trainings, priority support, and time every month with a personal Customer Success Manager.
- Priority Live Chat
- Help Library Resources
- Screen-share Troubleshooting
- A Customer Success Manager (CSM) assigned to your account
Includes 4 hours of personalized training to help you master the basics quickly.
- Catalog development (accessories & package consulting)
- Proposal customization
Get your Team up and running with 6 hours of personal consultation, implementation and training.
- Catalog development
- Proposal customization
- Best practices training
Our D-Tools Cloud Company startup package provides you with a total of 12 hours of personal consultation, implementation and training for your entire company.
- Catalog development
- Proposal customization
- Best practices training
- Personal & departmental training
Our D-Tools Cloud Enterise startup provides you with a total of 20 hours of personal consultation, implementation and training, to help you realize the maximum benefit from D-Tools Cloud.
- Catalog development
- Proposal customization
- Personal & departmental training
Support when you need it
Everyone here at D-Tools is committed to helping you succeed. Our in-app help and dedicated support team are here to support you every step of the way – with real time chat, helpful Knowledge Base articles, and a growing video library to help you make the most of every opportunity.
In-app guidance
Knowledge is power
Get the Most Out of your D-Tools Cloud investment
![cloud_sales](https://www.d-tools.com/hs-fs/hubfs/cloud_sales.png?width=850&height=550&name=cloud_sales.png)