D-Tools Cloud Help

From in-app chat to dedicated phone support, we’ve got you.

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Optional Support and Training Packages

icon-gold D-Tools Cloud Gold Support
Starting at $20per month

We've got you covered! D-Tools Cloud Gold Support gets you access to weekly trainings, priority support, and time every month with a personal Customer Success Manager.

  • Priority Live Chat
  • Help Library Resources
  • Screen-share Troubleshooting
  • A Customer Success Manager (CSM) assigned to your account
icon-cloud Cloud Duo Startup
$500one-time payment

Includes 4 hours of personalized training to help you master the basics quickly.

  • Catalog development (accessories & package consulting)
  • Proposal customization
icon-cloud-success Cloud Team Startup
$750one-time payment

Get your Team up and running with 6 hours of personal consultation, implementation and training.

  • Catalog development
  • Proposal customization
  • Best practices training

 

icon-cloud-success Cloud Company Startup
$1500one-time payment

Our D-Tools Cloud Company startup package provides you with a total of 12 hours of personal consultation, implementation and training for your entire company.

  • Catalog development
  • Proposal customization
  • Best practices training
  • Personal & departmental training

icon-cloud-success Cloud Enterprise Startup
$2500one-time payment

Our D-Tools Cloud Enterise startup provides you with a total of 20 hours of personal consultation, implementation and training, to help you realize the maximum benefit from D-Tools Cloud.

  • Catalog development
  • Proposal customization
  • Personal & departmental training

Support when you need it

Everyone here at D-Tools is committed to helping you succeed. Our in-app help and dedicated support team are here to support you every step of the way – with real time chat, helpful Knowledge Base articles, and a growing video library to help you make the most of every opportunity.

 

In-app guidance

Got a quick question or need some help with a particular feature or activity? Use the chat window in the lower right of the app and someone will get back to you with an answer. We’ll also let you know about cool features and tips and tricks as you work.

Knowledge is power

Learn how to unleash the power of D-Tools Cloud and become an expert through helpful articles available in D-Tools Cloud’s Knowledge Base. As more capabilities come online we will let you know how to leverage the latest features and take your learning to the next level with tutorials and an ever-growing video library.

Get the Most Out of your D-Tools Cloud investment

Explore the D-Tools Cloud Help Center for tips, guides, and support to help you utilize D-Tools Cloud to it's fullest!
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