March 25, 2019 – D-Tools, Inc., the worldwide leader in data-driven system integration software, today announced that the company has been honored with a CE Pro 2019 Quest for Quality (Q4Q) Award under the category of Best Software Support Program for the 3rd consecutive year. The CE Pro Q4Q Awards honor companies for their exceptional ability to help companies run their businesses and commitment to providing the very best services to help their customers succeed. Winners were selected by CE Pro’s readers, as well as members of the CI industry.
“Recognition by our industry peers for the third year in a row validates that our effort to put customers first is resonating with our customers. Software conversions and implementations can challenge even the best run organizations. At D-Tools, we consider it our responsibility to take our customers by the hand and walk them down the path to success. Further, we acknowledge that one size doesn’t fit all when it comes to training and support. For this reason, we’ve developed a multi-path approach to training that includes on-site, online and regional trainings, a bi-weekly webinar series, an eLearning platform, and a comprehensive knowledgebase, which combine to deliver the training tools they need to ensure D-Tools has a favorable impact on their productivity and bottom line results. Additionally, our support technicians and professional service consultants work diligently to respond to how-to questions, develop custom reports, assist with catalog development and more. Our customer success team ensures that customers are aware of the tools and resources available to them, informed about new features as they become available, and that help is provided whenever and however it’s needed. It is D-Tools’ goal to provide our customers with the best support in the industry. We feel honored and humbled to have received the CE Pro Quest for Quality award.” – D-Tools CEO, Randy Stearns
D-Tools is committed to ensuring that both new and long-time customers are successful with their System Integrator (SI) software investment. The award-winning Professional Services Group (PSG) and Client Support team are designed to offer hands-on consultation, training, and implementation support in order for D-Tools users to get past the initial learning curve and on their way to becoming proficient with D-Tools software.
To see how D-Tools System Integrator can deliver profound visibility and results, sign up now for a free, personal online tour by visiting https://d-tools.com/live-demo-webinar/. A free 30-day trial of D-Tools can also be downloaded anytime at https://d-tools.com/hosted-free-trial-signup/.